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Please visit our dedicated support portal for faster service:</p>\n<p><a href=\"https://adbsafegate.atlassian.net/servicedesk/customer/portal/11\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://adbsafegate.atlassian.net/servicedesk/customer/portal/11</a></p>","icon":11896,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11896","groups":[164],"key":""},{"id":"954","name":"Get a quote","descriptionHtml":"<p>Please contact your regional sales representative: <a href=\"https://adbsafegate.com/contact/sales-contacts/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://adbsafegate.com/contact/sales-contacts/</a><br> Or please create a ticket for the pre-sales team: <a href=\"https://adbsafegate.atlassian.net/servicedesk/customer/portal/93/create/5352\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://adbsafegate.atlassian.net/servicedesk/customer/portal/93/create/5352</a></p>","callToAction":"Get a quote","introHtml":"<p>Please contact your regional sales representative: <a href=\"https://adbsafegate.com/contact/sales-contacts/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://adbsafegate.com/contact/sales-contacts/</a><br> Or please create a ticket for the pre-sales team: <a href=\"https://adbsafegate.atlassian.net/servicedesk/customer/portal/93/create/5352\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://adbsafegate.atlassian.net/servicedesk/customer/portal/93/create/5352</a></p>","icon":11897,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11897","groups":[164],"key":""},{"id":"681","name":"Request a DEMO","descriptionHtml":"","callToAction":"Request a DEMO","introHtml":"<p>Want to see CORTEX Service in action? Fill out the form below and we'll arrange an interactive demo or send you the documentation you need.</p>","icon":11891,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11891","groups":[164],"key":""},{"id":"952","name":"Request a new CORTEX Service instance","descriptionHtml":"<p>Please find the Requirements for using an ALIS instance here: <a href=\"https://alis.adbsg.com/terms\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://alis.adbsg.com/terms/ </a></p>","callToAction":"Request a new CORTEX Service instance","introHtml":"<p>Start using our software - request for a CORTEX Service instance here. Let us know your airport and we'll reach out to you!</p>","icon":11895,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11895","groups":[164],"key":""},{"id":"934","name":"ALIS basic - Freemium notification request","descriptionHtml":"<p>Our freemium version is not available yet! 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Request your beta pilot spot here and receive ALIS web for free for a whole year!</p>","icon":11856,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11856","groups":[],"key":""},{"id":"683","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11526,"iconUrl":"https://adbsafegate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11526","groups":[],"key":""}],"reqGroups":[{"id":164,"name":"General"}],"orderMapping":{"164":[952,681,954,682,1029]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2e28c5e4-315f-3abd-9ecc-5bb61c4774e4","appLinkName":"System Confluence","appLinkUrl":"https://adbsafegate.atlassian.net/wiki","spaceKey":"ALISTRIAL","spaceName":"ALIS Trials","spaceUrl":"https://adbsafegate.atlassian.net/wiki/spaces/ALISTRIAL","isServer":false},"labels":[],"projectKey":"ALISCX","serviceDeskId":63,"kbLinkDomainURLs":["https://adbsafegate.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":63,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ALISCX","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzAyNThjZS00YmI1LTRhZjEtOGYzOS0yM2JkNmFmYTMxODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xMzYyMjczNjk5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4Mzc2MjExNCwibmJmIjoxNzgzNzYwOTE0LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.aNA8GMHWaY-tY6D6Or1tkiS2fZeKUwlatAMcC5dDLgk","targetCollection":"upload-user-collection--1362273699","endpointUrl":"https://api.media.atlassian.com","clientId":"970258ce-4bb5-4af1-8f39-23bd6afa3188","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"ADB SAFEGATE Support Desk","description":"<p>Welcome to the help center - we're here to help! 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