Welcome to the ADB SAFEGATE Support Desk

Portals

AODB, FIDS, RMS Application Software
This service is actively monitored 24/7 by our Service Centre team.
It is designed to provide you with a seamless and efficient way to manage your service needs - reporting faults and placing service requests.
Our team is committed to addressing your needs promptly and effectively.

The portal also allows you to view all tickets that have been raised for your airport.
This is achieved by selecting the profile icon (in the top right-hand corner) - if you require an account to view your airport tickets, please ask via the SERVICE REQUEST button.

The interface is intuitive, allowing you to use filters to display your data; such as, ALL tickets, OPEN tickets or CLOSED tickets.
From here you can interact with our service team by placing comments and monitor progress in real-time. Our goal is to keep you informed every step of the way.

Thank you for choosing our services. We look forward to serving you.
CORTEX Service (ALIS) - Support
Welcome! This portal is for existing CORTEX Service customers who have a request or in need of support.
CORTEX Service Start!
Start your cloud-based in-field maintenance management solution here!
Or go back to our website: adbsafegate.com
Customer Care
The Customer portal for supporting airport customers with a direct link to the specialists! We are here for you!
Health and Safety
This portal is for ADB SAFEGATE employees or in subcontracting of, to report health and safety related occurrences and their follow-up.
Learning Management System Intake
Welcome! You can raise a request for Learning Management System Intake using the options provided.
New Project Request
Welcome! You can submit a request to initiate a new project.
PRB - Product Review Board (Internal Use)
Welcome!

Please use this portal to raise PRB / Deviation requests for your corresponding office using the options provided.

Entering a request alone does not authorize the usage of deviating / non-conform material.
Project Change Management Portal
Welcome! You can raise a request for Change Management Draft using the options provided.